Frequently Asked Questions
Do you take reservations?
We do not typically take reservations, as we operate on a first-come, first-served basis.
Is your café wheelchair accessible?
Our café is wheelchair accessible and we offer accessible restroom facilities for your convenience.
Is outdoor seating available?
We have outdoor seating available, weather permitting.
Do you have Wi-Fi available?
We offer complimentary Wi-Fi for our customers.
Are pets allowed on the premises?
We welcome well-behaved pets on our outdoor patio area, provided they are kept on a leash.
Do you cater for people with specific dietary requirements?
We accommodate individuals with specific dietary needs.
Is your café free from nuts?
While we do carry nuts/peanuts in the shop, we have implemented procedures to prevent cross-contamination for individuals with nut-related allergies.
Can I order ahead for pickup?
We offer online ordering for pickup. Visit our website to place your order.
Are there any returns for food items purchased?
Due to the nature of the food consumption items and in alignment with health regulation standards, all sales are final.
I haven't received a response to my question. Who should I reach out to for assistance?
If you have any inquiries about our products or services that haven't been addressed above, feel free to reach out to us at info@noire.nz or call us on +64 9 392 3233
What type of music licensing does the café have to legally play music?
Our café holds the appropriate licenses from OneMusic New Zealand, allowing us to legally play a wide range of music. These licenses ensure our compliance with New Zealand's music copyright laws and guarantee that artists and creators are fairly compensated for their work.
Frequently Asked Questions
Do you take reservations?
We do not typically take reservations, as we operate on a first-come, first-served basis.
Is your café wheelchair accessible?
Our café is wheelchair accessible and we offer accessible restroom facilities for your convenience.
Is outdoor seating available?
We have outdoor seating available, weather permitting.
Do you have Wi-Fi available?
We offer complimentary Wi-Fi for our customers.
Are pets allowed on the premises?
We welcome well-behaved pets on our outdoor patio area, provided they are kept on a leash.
Do you cater for people with specific dietary requirements?
We accommodate individuals with specific dietary needs.
Is your café free from nuts?
While we do carry nuts/peanuts in the shop, we have implemented procedures to prevent cross-contamination for individuals with nut-related allergies.
Can I order ahead for pickup?
We offer online ordering for pickup. Visit our website to place your order.
Are there any returns for food items purchased?
Due to the nature of the food consumption items and in alignment with health regulation standards, all sales are final.
I haven't received a response to my question. Who should I reach out to for assistance?
If you have any inquiries about our products or services that haven't been addressed above, feel free to reach out to us at info@noire.nz or call us on +64 9 392 3233
What type of music licensing does the café have to legally play music?
Our café holds the appropriate licenses from OneMusic New Zealand, allowing us to legally play a wide range of music. These licenses ensure our compliance with New Zealand's music copyright laws and guarantee that artists and creators are fairly compensated for their work.